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Standard Shipping Policy & Times
SHIPPING POLICY
Delivery & Fulfillment
Delivered With the Same Intention It Was Made.
HOW IT WORKS
Every order placed with Clarivon is fulfilled by our trusted fulfillment partner and individually hand inspected before it leaves our facility. We do not ship until we are confident the piece inside meets the standard the Clarivon name represents. Once dispatched you will receive a confirmation email with your tracking number so you can follow your order every step of the way.
| Region | Estimated Delivery |
|---|---|
| United States | 5 – 8 business days |
| United Kingdom | 5 – 8 business days |
| Canada | 7 – 10 business days |
| Europe | 3 – 10 business days |
| Australia | 3 – 10 business days |
| Rest of World | 7 – 14 business days |
Delivery estimates are provided as a guide. Actual delivery times may vary due to customs clearance, local carrier conditions, peak seasons, or circumstances outside our control. Clarivon is not responsible for carrier delays once an order has been dispatched.
ORDER TRACKING
Once your order has been dispatched you will receive a shipping confirmation email containing your tracking number. Use this to monitor your delivery at any time through the carrier's tracking portal.
INTERNATIONAL ORDERS
Clarivon ships globally with no hidden fees, no customs charges, and no surprises at the door.
All international orders are shipped DDP — Delivered Duty Paid. This means all customs clearance and import duties are handled entirely on our end before your order reaches you. The shipping rate you see at checkout is the total cost of delivery, regardless of where in the world you are located.
Whether your order is heading to Europe, Australia, Canada, or anywhere else we ship, the experience is the same — your piece arrives at your door without additional charges, unexpected fees, or customs delays on your end.
Simple, predictable, and handled.
INCORRECT OR UNDELIVERABLE ADDRESSES
Please ensure your shipping address is complete and accurate at the time of purchase. Clarivon is not responsible for orders lost or delayed due to an incorrect address provided at checkout. If you notice an error in your address after placing your order please contact us immediately at Hello@clarivoncollection.com — we will do everything we can to correct it before your order ships, but we cannot guarantee changes once fulfillment has begun.
LOST OR MISSING ORDERS
If your tracking shows your order as delivered but you have not received it please do the following before contacting us: check with neighbors and any safe locations around your property, confirm the delivery address on your order confirmation, and allow one additional business day as carriers occasionally mark orders delivered prematurely.
If your order is still missing after this please contact us at Hello@clarivoncollection.com with your order number and we will open an investigation with our fulfillment partner promptly.
PACKAGING
Every Clarivon order arrives in premium branded packaging designed to be as considered as the piece inside. Whether you are purchasing for yourself or as a gift, your order will arrive ready to be received- no additional box hunting required!